Ulta Beauty in Fort Worth, Texas

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• Live By Liv

  Posted May, 15 2019

  In the kindest way possible, you know that your hair is messed up if you have to go to supercuts to get it fixed.
  
  Baley cut my hair a week ago. I'm fairly easy to please with haircuts, but man! She didn't listen to a word I said. I left with a blunt long bob with strange layers that now bounce up, despite asking for a completely different cut.
  
  I also showed her a picture of how my hair used to be short and what I was going for. She proceeded to tell me that my hair looked "stringy.. just saying". Her many rude comments didn't stop until she noticed me giving the side eye to my Mother, who tagged along to watch my newborn. After this, she toned it down a notch.
  
  I've always been a loyal customer to my Ulta in Austin and was hoping I would have a similar experience at the one here since moving. Bummer!

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